Sales terms - Exclusive Spain
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Sales terms

RESERVATIONS AND PAYMENT:

 

Your deposit is 500EUR per person. All items are subject to availability. The balance of payment is due 30 days prior to departure unless it is high season, in which case it is likely to be needed sooner, generally two months before the trip start.  We will advise about this at the time of booking.  Exclusive Spain reserves the right to cancel reservations if payments are not paid when due. No one will be given any services in Spain by the company unless all payments and necessary documents have been received by Exclusive Spain. Participants are responsible for bringing a passport with at least six months remaining validity from the date of your return and, if required, appropriate and valid visas. Participants are responsible for consulting their doctors regarding any medical precautions.

 

CANCELLATION / REFUNDS: Deposits are fully non-refundable. No refund after 30 days pre-trip.

 

Exclusive Spain strongly recommend all its clients getting a cancellation insurance: Exclusive Spain will not be able to give any refunds if the trip is –partially or totally– cancelled outside the agreed cancellation period.

 

Air tickets are not issued by Exclusive Spain. They may be fully non-refundable and may carry substantial penalties for changes or loss of tickets. In certain circumstances -including but not limited to, scheduled and chartered flights and boats, event / party venues, villa rentals, exclusive property buyouts and certain hotels- payment for these items may not be refundable and we reserve the right to charge cancellation fees beyond those listed on this Agreement. We will do our best to advise you of any additional payments and cancellation fees.

 

All changes are subject to a change fee. Although Exclusive Spain will make every effort to adhere to this itinerary, on rare occasion it may be necessary to adjust arrangements. Should such adjustment be necessary, substitution will be made to the best of its ability and no refund will be made. Vehicles -including but not limited to automobiles, vans, buses, boats, bicycles, and aircraft of all sizes- used for transport will be the best available depending upon circumstances at time of tour operation.

 

Apologies for not refunding any money in case of you cancelling the trip with less than 30 days notice: we will charge you 100% of the total cost. We do accept changes of date and time of the service until 48hours prior to the service requested and will do our best that such changes can be done at a minimum or no cost to you.  Extra services can be added along the trip and paid with credit card.  All payments must always be received in full before Exclusive Spain providing its services.